RETURN COLLECTION REQUEST
Please fill in the below details. Press submit and a return request will be raised for your rug. A courier will attend your address to collect the rug.
PACKAGE TRACKING NUMBER
Please enter the consignment number. This number can be found on your rug's shipping label in the same location on the example below.
Please choose a collection date below. Collection date may change due to courier availability, public holidays etc.
COLLECTION DATE
RETURN REASON
Too small
Too big
Not what I expected
Faulty product
Delay in delivery
Wrong product received
Damaged item
Unclaimed parcel
Undeliverable parcel
Please ensure rug is packaged ready for the collection, please try to ensure there is no loose packaging.
CLEAR
SUBMIT
EXECUTING REQUEST...
If you have any issues or questions please contact
returns@ruglogistics.com
